Director of Sales & Marketing, Marriott Ikeja ID-377
About Marriott Ikeja:
Join the prestigious Marriott Ikeja, a beacon of luxury and comfort in Lagos. Our hotel is renowned for its exceptional service, world-class amenities, and a commitment to creating memorable experiences for our guests. As part of the Marriott family, you'll be joining a global leader in hospitality, dedicated to fostering a diverse and inclusive work environment.
Job Summary: We are seeking a dynamic and motivated Director of Sales and Marketing to join our team at Marriott Ikeja. In this role, you will be responsible for managing sales activities, building successful relationships, and leading the sales department to achieve property sales objectives.
Candidate Profile:
Education and Experience
Required:
- 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in sales and marketing.
- OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing.
Preferred:
- 4-year college degree.
- Supervisory skills.
- Lodging sales experience.
- Progressive career growth in the hotel industry.
Core Work Activities:
- Develop strategic account plans.
- Manage sales efforts and marketing communication activities.
- Provide customer intelligence and evaluate market trends.
- Research competitor strategies to grow occupancy and market share.
- Attend sales strategy meetings and suggest innovative marketing ideas.
- Liaise with various departments and participate in sales calls.
- Execute Marriott’s Customer Service Standards and operational aspects of business booked.
- Implement seamless turnover from sales to operations.
- Monitor guest issue resolution and maintain performance by increasing revenues and controlling expenses.
Building Successful Relationships:
- Develop partnerships with local organizations.
- Manage internal stakeholder relationships.
- Maintain property participation in tradeshows and client events.
- Execute exemplary customer service to drive satisfaction and loyalty.
- Understand customer needs and recommend appropriate features and services.
Leadership:
- Lead the property’s sales department.
- Develop and execute sales goals and strategies.
- Coach revenue-generating department leaders.
- Ensure compliance with regulations and partner with HR for talent acquisition.
- Set goals and expectations for direct reports.
- Forecast talent needs and manage recruitment.
- Champion leadership development and workforce planning.
- Provide day-to-day leadership to sales associates.
- Evaluate participation in sales channels and manage marketing budget.
Why Join Us:
- Career Growth: Access to training programs, mentorship, and career advancement.
- Work-Life Balance: Flexible scheduling options.
- Employee Benefits: Competitive compensation, health benefits, and discounts at Marriott properties.
- Inclusive Culture: Diverse and inclusive team environment.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
